Introduction: Who We Are

Welcome to BookMe Baltistan. This Privacy Policy explains what information we collect when you use bookmebaltistan.com, how we use it, and the choices you have.

BookMe Baltistan is a travel booking platform for Gilgit-Baltistan, Pakistan. Through this website, you can search for and book hotels, tours, car rentals, activities, and rentals across Gilgit-Baltistan. When we say “we,” “us,” or “our” in this policy, we mean BookMe Baltistan.

Information We Collect

We collect only the information we need to run the website and to handle your booking or enquiry. This includes:

  • Account details: your name, email address, and phone number when you register or make a booking.
  • Booking details: your travel dates, number of guests, and the hotel, tour, car, activity, or rental you have chosen.
  • Messages you send us: the details you provide when you contact us or send an enquiry through a contact or partner form on the website.
  • Newsletter signup: your email address only, when you choose to sign up for our newsletter.
  • Technical data: cookies, device and browser information, and the pages you visit, which are needed to run the website, keep you signed in, and manage your booking.

How We Use Your Information

We use your information to:

  • Process and manage your bookings.
  • Confirm your booking by email or phone.
  • Arrange your stay, tour, or transport with the relevant local hotel, tour operator, driver, or host.
  • Answer your enquiries.
  • Send you booking updates.
  • Send you offers or our newsletter, but only if you have opted in to receive them.

Sharing Your Information

We share your information only as needed to fulfil your booking. This means we may share the details needed for your booking with the relevant hotel, partner, driver, or host, with payment processors so they can take your payment, and with service providers that help run the website, such as hosting and email providers.

We never sell your personal information to third parties for marketing.

Cookies

Cookies are small files stored on your device when you visit a website. On this website, cookies help with signing in, managing your booking, remembering your preferences, and understanding how the website is used through site analytics, if any are in use.

You can control cookies in your browser settings, including blocking or deleting them. Please note that blocking some cookies may affect how parts of the website work, such as signing in or completing a booking.

Data Retention

We keep your booking and account records for as long as needed to manage your bookings and to meet our legal and accounting duties. After that, we delete them or anonymise them so they can no longer identify you.

Security

We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmitting or storing information online is 100% secure, and we cannot guarantee absolute security.

Your Rights

You can ask us for a copy of your personal data, ask us to correct it, or ask us to delete it. You can also ask us to stop sending you marketing emails. To make any of these requests, please contact us using the details in the “Contact Us” section below.

Children’s Privacy

This website is not directed at children under 13, and bookings are made by adults. If you believe a child has provided us with personal information, please contact us and we will take steps to address it.

Changes to This Policy

We may update this Privacy Policy from time to time, for example if how we run the website or handle bookings changes. Any updated version will be published on this page, so please check it from time to time.

Contact Us

If you have any questions about this Privacy Policy, or you would like to make a request about your personal data, please contact us:

Email: info@bookmebaltistan.com
Phone: +92 3405123678
Address: Office #101, 1st Floor, Chowk, Al-Qaim Plaza, Main Asghar Mall Rd, Kartar Pura, Rawalpindi, 43600